Greetings, Rune Hunters.

An issue where some accounts in the Russia region are unable to access the game and use services.

■ Check Result Notice

- There are no restrictions or blocks on access to specific regions in Undecember,

  and the servers are operating normally.

- This issue is presumed to be due to local network conditions or the internet service provider (ISP)

  and is difficult to resolve through in-game measures.

We ask for understanding that direct assistance cannot be provided to

Rune Hunters experiencing inconvenience related to Undecember usage.

If additional information related to this is confirmed,

it will be announced through the Undecember official channels.

Thank you.