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Notice

Compensation for Incorrect Items in the [Exclusive] High Traces of Creation Bundle

UNDECEMBER
2025.05.15 Thursday 18:00 (UTC + 9)


Greetings, Rune Hunters.


Following the scheduled maintenance on May 8 (Thu),

we confirmed an issue where Traces of Creation are given from the [Exclusive] High Traces of Creation Bundle included in the Crafting Package / Zodiac Pass.


We sincerely apologize for the confusion and inconvenience this in-game error may have caused.

※ May. 8 Bug Fixes and Current Known Issues [Go to page]


The issue was resolved during the May 15 (Thu) scheduled maintenance.

and Rune Hunters who used the [Exclusive] High Traces of Creation Bundle during the affected period

have been compensated with the correct item — [High] Traces of Creation.


※ Rune Hunters who have not used the [Exclusive] High Traces of Creation Bundle

will be able to receive the correct item after the scheduled maintenance on May 15 (Thu).


Please see below for more details:


[Compensation for Incorrect Items in the [Exclusive] High Traces of Creation Bundle]


- Compensation Eligibility:

Rune Hunters who used the [Exclusive] High Traces of Creation Bundle

between the maintenance on May 8 (Thu) and before the maintenance on May 15 (Thu).


- Compensation Item: 

Per usage —

High Traces of Creation (Weapon) ×1

High Traces of Creation (Armor) ×1

High Traces of Creation (Accessory) ×1


- Compensation Period: May 15(Thu), 2025 18:00 (UTC+9)

 Rewards are sent to your mailbox, and you must obtain your compensation directly.

※ The event reward will be sent via mail once per account for both modes, and the mail will be stored for 30 days (720 hours).

 └ You can only obtain the reward from either Standard or Season Mode.

We hope that the details on known issues will help you avoid any inconvenience as you play the game.


Thank you.


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