
Issue Regarding Payment In In-Game Paid Shop on AOS (Edited on May.12 16:33 (UTC+9))
UNDECEMBERGreetings, Rune Hunters.
Issue where prices of certain packages for certain currencies in the Paid Shop were set higher than the intended prices on the GooglePlay Store has been found.
We sincerely apologize for the inconvenience caused by the issue, and please see below for the affected products and the measures taken.
Issue Regarding Payment In In-Game Paid Shop on AOS
■ Affected Product List
- [STEP 4] Diamond Boost
■ Additional Distribution of Diamonds
- The price issue for the “[STEP 4] Diamond Boost” product on the AOS platform has been resolved as of May 12, 2025 (Mon) at 14:25 (UTC+9).
- For Rune Hunters who purchased the “[STEP 4] Diamond Boost” from platforms other than Google AOS before the correction, additional Diamonds will be provided as compensation. [ We have completed the delivery of the compensation. ]
- [STEP 4] Diamond Boost: 2,090 Diamonds will be granted (free bonus).
※ These Diamonds will not be sent via mail but will be added to the Diamonds you own.
※ This measure will not be applied to accounts to which the refund is given.
■ Inquiry
- If you have any further inquiries regarding the purchased products, please contact Support via the link below.
We apologize again for the inconvenience this issue caused.
We will always strive to maintain the quality and reliability of our services.
Thank you.
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