Greetings, Rune Hunters.

We would first like to sincerely apologize for the inconvenience caused to your gameplay.

We fully understand the current issues and we sincerely apologize for providing an unsatisfactory update.

We have become fully aware of the issues based on the feedback from Rune Hunters and our internal reviews,

and we are preparing a solution to address these inconveniences.

Please see below for more details.

Interaction key disabled in the mobile environment

1. Interaction key disabled in the mobile environment

: We are preparing a patch to fix this issue.

We will distribute the patch as quickly as possible and inform you through a separate notice.

※ Please note that the distribution time of the patch may vary depending on the store.

2. About Compensation:

We apologize for the inconvenience caused regarding the issue with the interaction button while playing Undecember in the mobile environment.

As an apology, we will provide the compensation below.

- Compensation Schedule: Log in every day between Jun. 22 (Sat) - Jun. 24 (Mon)

- Compensation:

■ [Exclusive] Charm Legendary Reversion Essence x1

※ You can obtain the compensation through your mailbox by logging into the game every day (00:00-23:59 (UTC+9)) during the event period.

※ The compensation will only be sent once per account for both modes, and the mail will be stored for 3 days (72 hours).

┗ You can only obtain the reward from either Standard or Season Mode.

※ The attendance reward mail will arrive by 23:59 (UTC+9) on the day the mail is sent.

    Rewards that are not obtained within the mail expiry time will expire and disappear.

※ Compensation can only be obtained by accounts that were created before the compensation mail was sent,

  and cannot be obtained by accounts that are created afterward.

Once again, we would like to apologize to the Rune Hunters for the inconvenience this issue has caused.

We will continue to work hard to maintain the quality of our game.

Thank you.