Greetings, Rune Hunters.

We would first like to apologize for the delay in sending you compensation for the issue regarding 'Traces of Memory', which has been fixed through the Dec. 9 (Sat) 2023 server patch.

Currently, after checking our records, we have sent out the rewards.

Please see below for more details.

1) Affected Users: Users who have experienced the issue where Crafting materials were not dropped for Traces of Memory Lv. 151 and above

※ [Link to the Related Notice]

2) Compensation:

- A reward chest with the Traces of Memory Cards and Darkness Energy used

3) Compensation Receipt Period: Jan. 12 (Fri) 2024, 17:00 (UTC+9)

※ The rewards will be sent to the character affected by the issue, and the mail will be stored for 30 days.

We apologize again for the inconvenience this issue has caused.

We will always strive to maintain the quality and reliability of our services.

Thank you.