Greetings, Rune Hunters.

We sincerely apologize for the inconvenience caused by the issue that occurred after the Dec. 7 (Thu) Season 3 update,

where login restrictions were imposed due to a hack detection system error.

The issue was partially resolved through the server maintenance that took place on Dec. 21 (Thu), and we are working to fully resolve the issue soon.

As an apology for the inconvenience you have experienced, we have prepared two rounds of compensation.

Please see below for more details on the first round of compensation.

※ We will send you the second round of compensation once the issue has been fully resolved.

1) Compensation:

- Gemstone of Merit x3,000

- Chaos Card (Santa's Cabin) x3

- [Exclusive] Charm Legendary Reversion Essence x1

- Brilliant Glory Coin x300

- Lacrima Trading Key x1

2) Compensation Receipt Period:

Dec. 21 (Thu) 2023, 18:25 - Jan. 10 (Wed) 2024, 23:59 (UTC+9)

※ The compensation will only be sent once per account, and the mail will be stored for 3 days (72 hours).

┗ You can only claim the compensation from either Standard or Season Mode.

※ Compensation can only be claimed by accounts that are created before the compensation mail is sent, and cannot be claimed by accounts that are created afterwards.

We apologize again for the inconvenience this issue has caused.

We will always strive to maintain the quality and reliability of our services.

Thank you.