Greetings, Rune Hunters.
We would first like to sincerely apologize for being unable to deliver good news
to those waiting for the temporary suspension of the game's Ranking Reward feature to be lifted.
After announcing on Sept. 8 (Fri) that the Ranking Reward feature would be temporarily suspended in order
to resolve an underlying issue, we discovered several other issues with the feature during our maintenance.
After confirming that these identified issues could affect other elements of the game,
we have come to the unavoidable conclusion that in order to ensure the stability of the game,
the Ranking Reward feature must be suspended for an indefinite period of time.
Therefore, the temporary suspension of the Ranking Reward feature will be extended indefinitely
until we announce that the suspension has been lifted through a separate notice.
You will still be able to check your Rankings in the game, but the Ranking Reward icon will be removed from the Ranking page
after next week’s scheduled maintenance.
We are also planning on making general improvements to Rankings in time for the Season 3 update.
As an apology for this extended suspension, we have prepared the compensation below.
Please see below for more details.
1. Compensation:
- 5,000 Gemstones of Merit
- Can claim from your mail from Sept. 21 (Thu) 14:30 - Sept. 27 (Wed) 23:59 (UTC+9)
※ The compensation will only be sent once per account, and the mail will be stored for 3 days (72 hours).
┗ You can only claim the compensation from either Standard or Season Mode.
※ Compensation can only be claimed by accounts that are created before the compensation mail is sent,
and cannot be claimed by accounts that are created afterwards.
We apologize again for this extended suspension of the Ranking Reward feature,
and we will continue to strive to ensure that we can provide better services to our users.
Thank you.
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