Basically, what happened was that the action house entered the game and told me that I had sold an item for 380 rubys and when I just gave him the item to receive, the item just disappeared and the rubys were not credited to my account or my character, that's it. It's really worrying. I farm for hours and hours for hours and hours for this to happen. It doesn't seem fair to me. Please, could you help me to receive my rubys? Thank you!