Greetings. Rune Hunters.

This is an announcement regarding the service to help keep your journey in Traum safe.

Please check below for more details!

◆ FLOOR OTP

■ FLOOR OTP

- This is a service that allows you to safely protect your account by entering the one-time authentication number that is newly issued each time you run FLOOR Launcher through the OTP program installed on your smartphone and log in to the game.

■ FLOOR OTP Installation

- Go to the link below to download depending on your OS.

  ▶ iOS : Download on App Store [Link]

  ▶ AOS : Download on Google Play Store [Link]

■ FLOOR OTP Registration Guide Page

- Click the button below to find out how to register for your OTP.

- FLOOR account login is required.

  ▶ FLOOR OTP Registration Guide Page [Link]

■ Precautions

※ To use FLOOR OTP, you will need an account linked with FLOOR.

※ You will need to verify yourself to register for OTP.

※ To register for the OTP service, you must install an authentication application on your mobile device.

※ If you lack storage space on your device, OTP installation may not proceed smoothly.

    Please check your storage space before downloading the application.

※ You can check the issued authentication number by running the OTP program with your mobile phone..

※ You will need to cancel the OTP on the homepage and register again if your cannot use the OTP program due to program deletion, change of device, etc.

◆ Designated PC Registration

■ Designated PC Registratio

- This is a service to help you use FLOOR more conveniently.

- Designate the PC that you usually use and you will not have to go through additional verification such as OTP to play the game on that PC.

■ Designated PC Registration Guide Page

- Click the button below to find out about how to designate your PC.

- FLOOR account login is required.

  ▶ Designated PC Registration Guide Page [Link]

■ Precautions

※ When designating your PC, we recommend you register on your personal PC.

◆ Steam Guard

■ Steam Guard Announcement

- If you are playing UNDECEMBER on Steam, we recommend you use Steam Guard for the safety of your account.

- For more details about Steam Guard, please click the button below.

  ▶Steam Guard Announcement Page[Link]

■ Steam Guard Registration Guide Page

- Click the button below to find out about how to register for Steam Guard.

- Steam account login is required.

  ▶ Steam GuardRegistration Guide Page[Link]

■ Precautions

※ If you have linked the Steam account with the FLOOR account for cross platform, we recommend you set FLOOR OTP as well.

※ For other inquiries regarding Steam Guard, please contact Steam Support.



Thank you.